Printing Solutions Standards

Printing Solutions refer to the printers utilized by your team, as well as the software which manages the connections between users and printers. Examples include inkjet, laserjet, and photo printers. Also included are MFP copiers, wide format plotters, and printer connection management software.

For best results, we recommend that you work with a managed print vendor for all of your high volume or production needs. The total cost of ownership of those solutions over any meaningful length of time is favorable relative to other options, and they are best equipped to ensure you stay printing. That said many printing needs do not demand a production solution, and as such we have collected a few answers that a wide variety of our clients are pleased with.

The following recommendations are only average representations, please enquire for specific recommendations. Following the recommendations are our minimum supportability standards. Unless otherwise stated within your individual Agreement, SOW, or Coverage Addendums, these minimums must be adhered to. All hardware must be under active support and warranty.

Recommended InKjets:

  • Epson WF-C5790 (Light Duty, MFP)

  • Brother MFC-J6945DW (Light Duty, 11x17, MFP)

Recommended LaserJets:

  • Brother HLL-6200DW (Medium Duty, B&W)

  • Brother MFC-L6800DW (Medium Duty, B&W, MFP)

  • Brother MFC- L8900CDW (Medium Duty, Color, MFP)

  • Lexmark MX617de (Heavy Duty, B&W, MFP)


  • Canon MFP Products

  • Ricoh MFP Products

  • Kyocera MFP Products

Recommended Wide Format :

  • Canon Océ PlotWave Series

  • Canon imagePROGRAF Series

  • HP DesignJet Series

  • HP PageWide XL Series

Recommended Photo Printers:

  • Canon PIXMA PRO-10

  • Canon imagePROGRAF PRO-1000

  • DNP Dye Sublimation Series

Recommended Printer connection management:

  • Printix cloud print management (Desktop, Laptop, Mobile)

  • Windows server print management (Windows On Premise Servers Only)

Minimum Supported Printer Solutions:

  • MFP Copiers under active 3rd party maintenance

  • Large format plotters under active 3rd party maintenance

  • All specialty printers under active manufacture maintenance

  • All printers have maintained Windows 10 drivers

  • All printers have network cards compatible with generic TCP/IP LPD or RAW connections

  • All MFPs have direct scan to SMTP, with support for current auth protocols

  • All printer connections provisioned by central tool

For more information on our Supportability policies please see the Overview page. Additional information can be found within the relevant agreements with us.